How can we help?

Get support for SuperTemplates, report issues, or just say hello.

Support Portal

Submit a ticket and track its progress. Best for bug reports and feature requests.

Open Support Portal

Book a Demo

30-minute walkthrough with the founder. See SuperTemplates in action.

Schedule a Demo

Email Us

For general questions, partnerships, or anything else.

hello@supertemplates.ai

Documentation

Guides, tutorials, and answers to common questions.

Browse Docs

Support Service Level

Support Hours

Monday–Friday, 11:00–18:00 CET
(Europe/Warsaw, excluding Polish public holidays)

Response Time

Within 2 business days.
Critical issues are prioritized.

Expert Support

Every request is handled by someone who knows the product end to end — no tiered queues. Resolution timelines depend on complexity and Atlassian platform dependencies.

Ready to get started?

Try SuperTemplates free on the Atlassian Marketplace.

Try it free

Company & legal details

Operator

Konkret.dev

Pawel Pawlowski

Address

ul. Mysliwska 33b/37
80-283 Gdansk, Poland

Tax ID (NIP)

PL 604-003-4327

Contact

support@supertemplates.ai