Frequently Asked Questions
Everything you need to know about SuperTemplates.
Project type compatibility
Optimized for Jira Software & Business. JSM works for standard Jira fields — request-type-specific fields have limited support due to Atlassian platform constraints.
| Feature | Jira Software | Jira Business | JSM |
|---|---|---|---|
| Create issues (all configured types) | |||
| Hierarchy levels (Epic → Task → Subtask) | |||
| Standard custom fields (text, number, select, etc.) | |||
| JSM-specific fields (Approvals, Organizations, etc.) | |||
| Assign to sprints | |||
| Set priority, labels, components | |||
| Parent-child linking | |||
| AI task generation | |||
| Templates & variables |
Fully supported Limited — read-only or API constraints Not applicable
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