Frequently Asked Questions

Everything you need to know about SuperTemplates.

Project type compatibility

Optimized for Jira Software & Business. JSM works for standard Jira fields — request-type-specific fields have limited support due to Atlassian platform constraints.

FeatureJira SoftwareJira BusinessJSM
Create issues (all configured types)
Hierarchy levels (Epic → Task → Subtask)
Standard custom fields (text, number, select, etc.)
JSM-specific fields (Approvals, Organizations, etc.)
Assign to sprints
Set priority, labels, components
Parent-child linking
AI task generation
Templates & variables
Fully supported Limited — read-only or API constraints Not applicable
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