Jira description preset

Job Story (JTBD)

Jobs-To-Be-Done alternative to user stories. Situation + motivation + outcome.

Issue types:: Story
Tags:: jtbd, product, innovation

The full description body

Copy it, pick the preset in SuperTemplates, and fill the {{variable}} pills — the body drops into any issue's description.

## Job Story

When [situation or trigger],
I want to [motivation or action],
so I can [expected outcome].

## Context

[The real-world situation that creates this need.]

## Functional Job

[The practical task the user needs to accomplish]

## Emotional Job

[How the user wants to feel — confident, in control, relieved]

## Acceptance Criteria

- [ ] [Outcome that satisfies the job]
- [ ] [Outcome 2]

How to use this template in Jira

Install SuperTemplates from the Atlassian Marketplace (free 14-day trial) and open the editor in any Jira project.
Open the description presets panel, choose this preset, and fill the variables it exposes — or apply it to every row in a batch.
Preview the whole batch and create everything in Jira in one click. Nothing is created until you confirm.

Try it free on the Atlassian Marketplace How to apply a description preset

Related templates

Task — Generic work item for DevOps, configuration, setup, maintenance.
Meeting Notes — Capture decisions and action items. Turn discussions into trackable work.